Terms of Service

Last updated: 23 July 2026

Welcome to Doxwell ("we", "us", "our"). By accessing or using doxwell.in and purchasing our products, you agree to these Terms of Service.

1. About Us

Doxwell offers Ayurvedic wellness products crafted from classical formulations and 100% natural herbs. Our products are intended to support general well-being and are not a substitute for professional medical advice, diagnosis, or treatment.

2. Eligibility

You must be at least 18 years old to place an order on our website. By purchasing, you confirm you meet this requirement.

3. Products & Information

We strive to provide accurate product descriptions, ingredients, and usage instructions. Product colour and packaging may vary slightly. Ayurvedic products may take time to show results and are not a replacement for prescribed medication. Always read the label and consult a qualified Ayurvedic practitioner or physician before use, especially if you are pregnant, nursing, taking other medication, or have a known medical condition.

4. Orders & Pricing

All prices are shown in Indian Rupees (INR) and include applicable GST unless stated otherwise. We reserve the right to cancel or refuse any order in cases of pricing errors, stock unavailability, or suspected fraud. Any amount paid will be refunded to the original payment method.

5. Payment

We accept payments via UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (where available). All online payments are processed through secure third-party gateways; we do not store your card details.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

8. Intellectual Property

All content on doxwell.in — including text, images, logos, product formulations, and design — is the property of Doxwell and protected under copyright and trademark laws. You may not copy, reproduce, or commercially use any content without prior written consent.

9. User Conduct

You agree not to use our website for any unlawful purpose, to disrupt its functioning, or to attempt unauthorised access to any part of the site or its systems.

10. Limitation of Liability

Doxwell shall not be liable for any indirect, incidental, or consequential loss arising from the use or inability to use our products or website. Our maximum liability in any case shall be limited to the value of the product purchased.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [City, State].

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes constitutes acceptance of the revised Terms.

13. Contact Us

For any questions about these Terms, email query@doxwell.in.